Housekeeping Floor Manager - Luxor

MGM Resorts•Las Vegas, NV

47d•Onsite

About The Position

As a Housekeeping Floor Manager, you'll take charge of the day-to-day operations of assigned floors, ensuring our rooms shine with absolute cleanliness! Your leadership will be essential in maintaining our property's high standards, creating a welcoming environment for guests. Every day, you'll have the opportunity to lead a dedicated team, ensuring all tasks are performed effectively for an exceptional guest experience.

Requirements

2+ years of prior relevant experience in a related field
High School Diploma or GED
Must be 18 years of age or older

Nice To Haves

Leadership experience is preferred

Responsibilities

Oversee and ensure the smooth operation of assigned area
Supervise, train, direct, and assist all employees assigned to the area
Distribute workload fairly and evenly to those assigned to the station
Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
Perform daily written guest room inspections in accordance with department standards
Perform frequent and consistent visual inspections of guest rooms and assigned public areas
Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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