Housekeeping Floor Manager - Aria

MGM Resorts International

80d

About The Position

As a Housekeeping Floor Manager at ARIA, you’ll play a key role in creating unforgettable guest experiences by ensuring every space shines with the highest standards of luxury and comfort. You’ll lead a dedicated team of housekeeping professionals, inspire them to deliver excellence, and keep daily operations running smoothly. From organizing schedules and maintaining flawless cleanliness to upholding health and safety standards, you’ll set the stage for the exceptional atmosphere that ARIA is known for.

Requirements

• High School Diploma or GED required
• Ability to work varied shifts, to include weekends and holidays
• 2 years of prior relevant experience in housekeeping or hotel operations
• 1+ Years of Prior Relevant Experience in Hotel Management preferred
• Knowledge with Forbes Standards and maintaining those standards preferred

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees