Title: Housekeeping Dispatcher - Worldmark Depoe Bay Resort
About The Position
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.
Requirements
- Detail oriented with organizational and time management skills.
- Ability to direct personnel to achieve desired results.
- Ability to prioritize customer and operational needs and requests.
Responsibilities
- Act as direct liaison between resort guests and housekeeping staff.
- Respond to all incoming guest and front desk requests for housekeeping or maintenance services.
- Run daily clean/dirty unit reports.
- Record, delegate and monitor housekeeping productivity for timely completion.
- Report status of assignments and communicate readiness of units to Front Desk and management.
- Perform basic clerical assignments.
- Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
