Bossier City_ Housekeeping Dispatcher

The Burks Companies•Bossier City, LA

13d•$13 - $13

About The Position

Coming February 1st, 2026! We're gearing up for an exciting new chapter and are looking for great people to join us. Housekeeping Dispatcher $12.50-13.25/hr The Burks Companies, Inc. (TBC) is looking to hire a full time Housekeeping Dispatcher. Are you an energetic, get-it-done person who is looking for full-time work ? Do you want to work with a team that treats each other with dignity & respect and coaches each other? TBC offers a very comprehensive housekeeping training program. We also offer medical, dental, vision, life insurance, as well as holiday and vacation pay . Our team is a very diverse and we have a strong track record of promoting from within ! If this sounds like the right opportunity for you, apply today! ABOUT THE BURKS COMPANIES, INC. (TBC) TBC has established itself as a leading Integrated Facilities Management (IFM) company. We are a leader in providing support services to the absolute best clients in the commercial, life sciences, hospitality, and other prominent industries, which offers you an opportunity to work in the best environments. Our clients reside in very high-profile facilities who rely on making the best first impression to their guests and visitors. This requires the highest standards of cleanliness and appearance. We achieve these standards for our clients by retaining an awesome team. That's why we offer you competitive wages, a comprehensive benefits program, a positive, respectful work environment and culture , opportunities for growth, and more ! A DAY IN THE LIFE OF A HOUSEKEEPING DISPATCHER/ADMINISTRATIVE MANAGER The Housekeeping Dispatcher/Administrative Manager is responsible for scheduling the work activities of the Guest Room Attendants and Hotel Housemen and other housekeeping support personnel to ensure proper staffing levels are maintained consistently. Communicates via radio dispatch to staff to respond to special service requests, emergencies, etc. Assigns duties in coordination with Housekeeping Manager and Shift Supervisors with a balanced rooms/floor assignment per team member. Dispatch QA Inspectors to the requisite number of room/area inspections to be performed daily. Receive facility related work order requests and dispatch to facilities maintenance team. Receive cleaning related work orders (ex.: spill/extraction requests, etc.) and dispatch specialty projects/heavy duty cleaning personnel to take corrective action. Close out work orders as they are completed and inspected for quality control.

Requirements

Possess a good command of the English language (bi-lingual is a plus) and ability to clearly and pleasantly communicate with guests and team members
Knowledge of hotel services
Must have professional image and personality exuding confidence and leadership skills
Ability to focus attention to details and be able to organize, prioritize and follow up
Ability to maintain confidentiality and security of all guests and general hotel information
Ability to work flexible hours, including weekends and evenings if necessary
Work experience in housekeeping dispatch/scheduler/administrator or similar role
Excellent organizational and team management skills
Treats people with respect
Keeps commitments
Upholds organizational values
Is consistently at work and on time
Arrives at scheduled meetings and appointments on time
Is able to meet the demands of the industry with regard to working holidays and weekends

Responsibilities

scheduling the work activities of the Guest Room Attendants and Hotel Housemen and other housekeeping support personnel to ensure proper staffing levels are maintained consistently
Communicates via radio dispatch to staff to respond to special service requests, emergencies, etc
Assigns duties in coordination with Housekeeping Manager and Shift Supervisors with a balanced rooms/floor assignment per team member
Dispatch QA Inspectors to the requisite number of room/area inspections to be performed daily
Receive facility related work order requests and dispatch to facilities maintenance team
Receive cleaning related work orders (ex.: spill/extraction requests, etc.) and dispatch specialty projects/heavy duty cleaning personnel to take corrective action
Close out work orders as they are completed and inspected for quality control
Responds promptly to customer needs, requests for service and assistance
Respond to special requests from guests
Assists with preventative cleaning programs as assigned
Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Maintains cleanliness of storage room and stock carts
Report all lost and found articles and maintenance issues to supervisor
Reports all "Do not Disturbs" and "Refuse Services" to supervisor