Housekeeping Dispatcher - Bilingual

Enchantment Resort•Sedona, AZ

57d

About The Position

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days)

Requirements

High school diploma or GED, and/or equivalent work experience.
Must have basic computer skills.
Must be comfortable communicating with guests and staff in both English and Spanish.
Attention to detail and able to multi-task many priorities.
Self motivated and organized.

Responsibilities

Prepare daily assignment sheets
Maintain contact with front desk staff and housekeeping staff
Answer housekeeping telephone
Communicate maintenance requests with engineering department
Requisition supplies for the housekeeping department
Ensure lost and found report is completed and placed with items that will be taken to the front gate
Maintain contact with In Room Dining for tray pickup
Ensure proper assigning of keys, team assignments, and cart issues
Coordinate guest requests with staff
Utilize the computer for necessary information to service the guests
Other duties as assigned