Housekeeping Dispatcher-569003
Coushatta Casino Resort•Kinder, LA
21d
About The Position
Responsible for answering and responding to guest calls and dispatching and coordinating housekeeping personnel to areas in need of cleaning and to provide guests with service that anticipates their needs. Promotes positive guest relations, through prompt, courteous and efficient service. Monitors and responds to dispatch radio and responds accordingly by referring calls to appropriate parties. Monitors computer frequently for check-outs and rooms ready for inspection. Assigns keys, radios, etc. for assignments to personnel.
Requirements
- High School Diploma or General Education diploma (GED) required.
- Ten Key and computer literate in appropriate software and systems.
- Strong organizational, interpersonal and communication skills required.
Responsibilities
- Answering and responding to guest calls
- Dispatching and coordinating housekeeping personnel
- Promoting positive guest relations
- Monitoring and responding to dispatch radio
- Monitoring computer for check-outs and rooms ready for inspection
- Assigning keys, radios, etc. for assignments to personnel
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
