Housekeeping Dispatcher. Seasonal. WorldMark Indio Resort

Wyndham Hotels & Resorts • Indio, CA

90d • $19

About The Position

The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.

Requirements

• Detail oriented with organizational and time management skills.
• Ability to direct personnel to achieve desired results.
• Ability to prioritize customer and operational needs and requests.

Responsibilities

• Act as direct liaison between resort guests and housekeeping staff.
• Respond to all incoming guest and front desk requests for housekeeping or maintenance services.
• Run daily clean/dirty unit reports.
• Record, delegate and monitor housekeeping productivity for timely completion.
• Report status of assignments and communicate readiness of units to Front Desk and management.
• Perform basic clerical assignments.
• Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation