Housekeeping Dispatcher Lead - Anglers Inn
About The Position
Position Summary: Coordinate the daily work assignments of the Room Attendants as directed by the Director of Housekeeping, Executive Housekeeper, and Assistant Executive Housekeepers. Attention to detail and Guest assistance and service are required. The right candidate is punctual, thorough but fast, and eager to learn. Essential Functions: Prepare daily paperwork for all Housekeeping Associates Communicate with Front Office and Engineering Departments Communicate with the Laundry Department on linen deliveries Organize Associate work duties and ensure Administrative tasks are completed Provide professional, friendly service to all Guests and Associates Communicate and prioritize the cleaning of rooms with Lead Room Attendants Completing and providing the weekly schedule for housekeeping. Maintaining the request off calendar as well. Primary contact for all things Hot-Sos for the department. Maintaining and completing the weekly attendance book on all associates within the Housekeeping/Laundry departments. Other duties as required
Requirements
- High school diploma or general education degree (GED)
- Familiarity with computer software word processing and database and spreadsheet (especially Excel) is essential.
- A good knowledge of Housekeeping department duties
- At least 18 years of age
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight, measurement, volume, and distance.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.
- Must be detailed oriented.
- Need strong clerical, organizational and communication skills.
Responsibilities
- Prepare daily paperwork for all Housekeeping Associates
- Communicate with Front Office and Engineering Departments
- Communicate with the Laundry Department on linen deliveries
- Organize Associate work duties and ensure Administrative tasks are completed
- Provide professional, friendly service to all Guests and Associates
- Communicate and prioritize the cleaning of rooms with Lead Room Attendants
- Completing and providing the weekly schedule for housekeeping.
- Maintaining the request off calendar as well.
- Primary contact for all things Hot-Sos for the department.
- Maintaining and completing the weekly attendance book on all associates within the Housekeeping/Laundry departments.
- Other duties as required
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
