Housekeeping Director FT Hourly

ONIX GROUP LLC • Wilmington, DE

1d

About The Position

The Hyatt Place Wilmington Riverfront is hiring a Director of Housekeeping! Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Director of Housekeeping to join our team! Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide range of benefits and perks to show we care.

Requirements

• Must be capable of working a flexible schedule, including weekends and holidays as needed.
• High school graduate or equivalent.
• Minimum of One (1) year Hotel Housekeeping Supervisory Experience
• Experience managing people in a busy environment
• Ability to multitask and complete goals as directed by the General Manager

Nice To Haves

• Associates or Bachelor’s degree preferred.

Responsibilities

• The Director of Housekeeping directly supervises all housekeeping personnel and ensures proper completion of all housekeeping duties.
• Directs and coordinates the activities of housekeeping, guestroom cleaning, laundry, and cleanliness of the interior and exterior of the hotel.
• Ensure that all associates are adhering to all hotel policies, standards, procedures, and regulations.
• Needs to be able to perform in all housekeeping functions.
• Total responsibility for hiring, training and development of all associates working for housekeeping.
• Assist general manager in all areas to ensure smooth operations.
• Ensures that housekeeping operations are working in a timely and professional manner at all times.
• Responsible for the smooth, efficient, and professional operation of all housekeeping and laundry areas.
• Ensures that all procedures and policies are in place and followed and initiates additional tasks to improve existing procedures and guest satisfaction.
• Conducts audit and controls on a regular basis.
• Communicates with the Assistant General Manager in case of any irregularities; and coaches and counsels associates whenever appropriate.
• Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
• Ensure that all VIP guests and repeat guests' rooms are VIP cleaned and serviced.
• Determine weekly schedule, adjust according to business demands.
• Be familiar with cultural differences and know correct behavior for each culture. Also know the different protocols and etiquette.

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long-Term Disability Coverage
• Employee Perks Program Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED