Housekeeping/Custodial Lead

State of NebraskaAshland, NE
11dOnsite

About The Position

Do you take pride in creating clean, welcoming spaces for guests? Are you a strong leader who thrives in a fast-paced environment while maintaining high standards of quality? Join the team at Eugene T. Mahoney State Park and help ensure an exceptional guest experience. We are seeking a motivated Housekeeping/Custodial Lead to guide crews responsible for maintaining the cleanliness and presentation of park lodging facilities, including 60 modern cabins, 40 lodge hotel-style rooms, and multiple restroom and shower facilities. This position is ideal for someone who values organization, teamwork, and delivers consistent, high-quality results. What We Can Offer You: • Hands-on training in a fun and team-oriented environment • The opportunity to contribute to tourism and local economies • A role that directly impacts guest satisfaction and park reputation • Opportunity for professional growth and leadership development • Respect as a valued team member • Medical and dental benefits (eligibility based on hours and assignment duration) Help create memorable stays for thousands of park visitors each year. Your leadership and attention to detail make a difference!

Requirements

  • At least six months experience working in a recreational area, scenic attraction, hospitality, historical, retail or customer service setting, agricultural setting, or related coursework/training.
  • Must successfully complete the cleanliness and standards onboarding checklist within three weeks of employment
  • KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of: General housekeeping and custodial procedures Safe handling and application of cleaning chemicals Proper sanitation and cleanliness standards Basic inventory practices Ability to: Lead and coordinate the work of a crew Maintain attention to detail in a fast-paced environment Provide friendly and professional guest service Identify maintenance issues and communicate them effectively Organize tasks and manage time efficiently

Nice To Haves

  • Ability to work 35+ hours per week
  • Reliable attendance
  • Strong communication and leadership skills
  • Ability to work at a fast pace while maintaining quality standards
  • Availability to work weekends and some holidays
  • Ability to perform routine, physically active work

Responsibilities

  • Lead and coordinate housekeeping crews responsible for cleaning and preparing 60 modern cabins and 40 lodge hotel-style rooms.
  • Maintain professionalism, integrity, and a strong work ethic, and encourage the same from team members when working without direct supervision.
  • Oversee cleaning and sanitation of restroom and shower facilities to ensure high standards of cleanliness and safety.
  • Ensure rooms and cabins are properly prepared for incoming guests, including making beds and folding linens to established standards.
  • Safely use and oversee the proper handling of cleaning chemicals in accordance with safety guidelines and product instructions.
  • Ensure convenience items such as soaps, towels, linens, paper products, and dishes are fully stocked and properly arranged for guest use.
  • Maintain a quick and efficient work pace while ensuring quality results.
  • Assist with inventory management, including tracking cleaning supplies, linens, and guest-use items; notify supervisors when restocking is needed.
  • Identify and report maintenance concerns to ensure facilities remain safe and fully operational.
  • Promote and maintain high guest satisfaction through attention to detail and positive interactions.
  • Ensure routine tasks are completed consistently and efficiently.
  • Provide guidance, direction, and support to team members to maintain productivity and morale.

Benefits

  • Medical and dental benefits (eligibility based on hours and assignment duration)
  • comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
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