The Housekeeping Coordinator assigns rooms to Room Attendants and supports the overall day-to-day efficiency of the Housekeeping Operation. This role requires the ability to work at an intense, fast moving pace. Daily tasks include the assignments of the Room Attendants, managing all phone calls coming into the department, requests on HotSOS are completed in a timely manner, distribution of arrivals and vacant rooms to be inspected by the Supervisors, working closely with the Front Office, Engineering and Housekeeping Managers on any issues regarding the guest rooms and Public Areas, showing empathy and being empowered to resolve guest concerns and glitches, and in constant communication with a third party staffing company in regards to any employee issues.