Housekeeping Attendant

Aloft by Marriott Sacramento Airport NatomasSacramento, CA
402d$37,440 - $37,440

About The Position

The Housekeeping Attendant is responsible for maintaining cleanliness and order in hotel suites, ensuring guest satisfaction through exceptional service and adherence to extended stay standards. This part-time role involves thorough cleaning, replenishing amenities, and supporting the overall housekeeping team to create a welcoming environment for guests.

Requirements

  • High School diploma or GED preferred.
  • Ability to maintain confidentiality of business and financial matters.
  • Good interpersonal skills and ability to work courteously with others.
  • Effective communication skills.
  • Ability to work in a fast-paced, high-energy environment.
  • Basic knowledge of hotel operations or ability to learn quickly.
  • Ability to work as a team player with all levels of associates.
  • Dedicated, hard-working, and self-motivated.

Nice To Haves

  • Previous cleaning experience (1 year preferred).

Responsibilities

  • Provide exceptional customer service to all hotel guests.
  • Perform quality assurance (QA) requirements for the department.
  • Rotate linen changing in accordance with extended stay schedule.
  • Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, and changing linens.
  • Maintain kitchen suite in accordance with extended stay standards.
  • Check and clean shower curtains for mildew and scum.
  • Properly replace linen and guest amenities as needed.
  • Clean and stock Suite Attendant carts and maintain them in a presentable manner.
  • Report missing or damaged furniture and equipment to the Head Housekeeper.
  • Fill out and turn in work orders to the Head Housekeeper.
  • Label lost and found articles and turn them in.
  • Report maintenance problems in guest rooms immediately.
  • Maintain security for guests and property by keeping room doors locked at all times.
  • Work in the laundry area as necessary.
  • Remain highly visible and available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Train new associates as needed.
  • Complete maintenance work orders and deliver them to the supervisor in a timely manner.
  • Understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team's entire workload is completed daily.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service