Housekeeping Attendant

The Flatiron Hotel • Asheville, NC

6d

About The Position

Our hotel team is seeking a housekeeping attendant who will be responsible for ensuring the cleanliness and comfort of our guest rooms, public areas, and event spaces. You will play a key role in maintaining the high standards of hospitality that our guests expect.

Requirements

• Prior cleaning experience preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong attention to detail and commitment to providing exceptional service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs for extended periods.
• High school diploma or equivalent preferred. Additional education or training in hospitality is a plus.
• Strong work ethic, with a positive and reliable attitude.
• Ability to follow instructions and complete tasks independently.
• Must be able to work days, nights, weekends and holidays.
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting.

Responsibilities

• Clean and service guest rooms, ensuring they meet the highest standards of cleanliness and presentation.
• Maintain the cleanliness and organization of public areas, including restrooms, hallways, and the event pavilion.
• Complete assigned tasks efficiently and accurately, adhering to established cleaning procedures and safety protocols.
• Respond promptly and courteously to guest requests, providing exceptional customer service.
• Maintain a clean and organized work environment, including housekeeping carts and supply closets.
• Report any suspicious activity, safety hazards, or guest concerns to the Housekeeping Supervisor.
• Collaborate effectively with other team members to ensure smooth operation and guest satisfaction.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Proficiency in Microsoft Word, Outlook and Excel preferred.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees