HOUSEKEEPING ATTENDANT (FLEX)

NEXCOM • Annapolis, MD

3d

About The Position

Job Summary:
Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including, but not limited to: cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris/trash, transporting clean and dirty linen / towels, etc. Uses hand and powered cleaning equipment in connection with performing duties.

Requirements

• No experience required
• High School graduate or equivalent preferred.
• Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.

Responsibilities

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment, e.g. vacuum cleaner, carpet cleaner, waxer and polisher.
• Empties wastebaskets, dusts, waxes and polishes room furniture.
• Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames.
• Cleans bathroom areas including tub, tile, walls, commode, floors and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor.
• Washes and disinfects dishes, utensils and cookware.
• Cleans iron and ironing board and replaces cover, as necessary.
• Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets.
• Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back up battery, and in-room phones are clean, properly programmed and in working condition.
• Places proper number of amenities in room to include consumables and non-consumables.
• Removes and replaces bed linen, inspects mattresses and pull-out sofas.
• Moves/re-positions beds upon guest checkout, weekly or at a guest's request.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies.
• Shampoos rugs/carpets and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment.
• Performs deep cleaning as required by program standards (e.g. on a scheduled basis and upon check-out of guests in "pet friendly" rooms and in rooms that had an ADA service animal), which includes but is not limited to: defrosting the refrigerator, cleaning windows (inside and out), carpet cleaning (shampoo and/or spot treatment), cleaning walls and other such tasks.
• Maintains cleanliness and order of storage rooms.
• Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department.
• Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passage ways.
• May be required to load and unload trucks/vans.
• Assists with the receipt of supplies from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates.
• May also be required to move heavy by use of hand truck.
• Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands.
• Responsible for the pass key and other keys as assigned.
• Returns all keys at the end of each shift.
• Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status vacancies, extra guests, unauthorized pets, and any other unusual circumstances.
• Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found.
• May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar.
• Assists with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours.
• Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour.
• Required to obtain proper food handling certifications as applicable.
• Completes all required safety & security training.
• Maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens safety measures to determine potential safety concerns related to contaminated linens and personal care items.
• Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity.
• Performs laundry operations at the facility.
• May be required to possess a valid state driver's license to travel to other lodging facilities as required within the normal scope of duties.
• May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.
• Performs other related duties as assigned

Benefits

• We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
• Did we mention, your Benefits begin on DAY ONE?
• Federal Healthcare benefits
• Dental, Vision, 401(k) & Pension Plan
• Accrual of paid time off at DAY ONE
• Tuition reimbursement program
• Continuity Programs for Military Spouses
• Public Student Loan Forgiveness eligible after qualifying years of service
• Tax Free shopping, worldwide, at any Navy Exchange location

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED