Housekeeping Associate

Spacious Skies Campgrounds•Monterey, TN

6d•Hybrid

About The Position

As a Housekeeping Associate at Spacious Skies Campgrounds, you are responsible for maintaining the cleanliness, organization, and overall presentation of our campground facilities, lodging, and camp store — while also assisting with guest service and front desk support when needed. This is not just a cleaning position. It is a highly visible, guest-facing role that works closely with the General Manager, Maintenance, Grounds, Front Desk Crew, and other team members to ensure every guest enjoys a seamless and memorable stay. You are one of the faces of the campground — a trusted team member who helps set the tone for guest satisfaction. This role requires strong organization, attention to detail, excellent communication skills, and a positive, can-do attitude. Spacious Skies benefits from operating as a collective. While this position is based at one specific campground, opportunities may arise to participate in brand-wide initiatives or assist at sister properties. In some cases, this may include temporary travel to support operations at another campground.

Requirements

Strong organizational skills and meticulous attention to detail
Excellent prioritization and time management abilities
1+ years of experience in customer service, hospitality, or a related field preferred
Proven ability to provide exceptional guest service
Strong leadership and interpersonal communication skills
Ability to thrive in a fast-paced, multi-stimuli, guest-focused environment
Ability to manage multiple projects, assignments, and responsibilities simultaneously
Motivated by friendly and/or healthy competition
Weekend, holiday, and varied shift availability required
Valid driver’s license and reliable transportation required
Ability to lift 50 pounds
High school diploma or equivalent required
Strong customer service attitude and professional demeanor

Nice To Haves

Proficiency in campground management software and Microsoft Office (preferred)
Knowledge of local attractions and outdoor activities is a plus
Bilingual in Spanish or French is a major plus

Responsibilities

Handle daily, weekly, and monthly cleaning and stocking duties as requested by management
Clean and tidy accommodations, bathhouses, camp store, and common areas to company standards within designated timeframes
Ensure housekeeping projects do not interfere with guests’ enjoyment of facilities and amenities
Maintain office equipment and supplies in good working condition
Assist the General Manager with monthly cleaning supply ordering and inventory management
Keep storage and housekeeping areas organized, stocked, and guest-ready
Maintain a high level of customer satisfaction and resolve issues or concerns effectively
Handle guest inquiries, requests, and complaints promptly and professionally
Assist with front desk operations as needed, including check-ins and check-outs
Maintain strong communication with front desk, maintenance, and grounds teams to ensure a smooth guest experience
Provide guidance and support to team members to foster a positive work environment
Address issues in a timely and solutions-oriented fashion