Housekeeping Associate l Part Time

CSM • Redmond, WA

74d • $19 - $20

About The Position

The position involves responsibilities related to cleaning and ensuring the necessary amenities and supplies are in guest rooms. The individual will ensure that carts, linens, rooms, and equipment are clean and in working order, while being accountable for guest satisfaction as it pertains to housekeeping service at the property. The role requires assisting and responding to requests in a positive and timely manner, providing the highest level of quality service to guests. The individual will work as a team player and actively contribute to the efforts of other departments as necessary. Additionally, the position requires understanding and following the company guest service recovery program, lost and found procedures, and ensuring a clean and safe work area in compliance with company, brand, local, state, and federal regulations. The individual will inspect rooms for maintenance needs and report any maintenance service issues, be knowledgeable about the safe use of chemicals utilized within the housekeeping department, and follow all company procedures for guest/employee incidents. Knowledge of hotel emergency procedures is also necessary. The role demands producing the required volume of work by planning, organizing, and prioritizing work duties, adhering to the company attendance policy, appearance standards, and general work rules and department procedures. Attendance at all required department and hotel meetings is expected, along with responsibility for the proper use of all equipment and supplies.

Requirements

• High school diploma or GED preferred
• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Responsibilities

• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies

Benefits

• Health and wellness resources
• Income protection
• Retirement planning

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees