Housekeeping and Buildings Coordinator

YMCA of Rock River Valley • Rockford, IL

88d • $20 - $20 • Remote

About The Position

This position supports the work of the YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Housekeeping and Buildings Coordinator serves as a member of the housekeeping and buildings staff team and leads the team to ensure the Y is clean, safe, and secure. Must be able to uphold all YMCA safety and member service standards while focusing on positive relationships with all members, staff, volunteers and guests at the YMCA facility. The Housekeeping and Buildings Coordinator is an ambassador for the YMCA and should ensure delivery of high standards of customer service and cleanliness.

Requirements

• Minimum age of 21 years old.
• Minimum of one-year housekeeping and leadership experience preferred.
• Excellent interpersonal skills are a must; proven ability to work with children and adults of all ages.
• Previous customer service, sales or related experience strongly preferred.
• High degree of self-confidence, problem solving, and conflict resolution skills.
• Ability to model professionalism, accountability, and service excellence in all interactions.
• Proficient with basic office equipment and standard computer applications.
• Knowledge of cleaning methods and equipment.
• CPR, AED and First Aid certifications required within 90 days.
• Praesidium Academy trainings.

Nice To Haves

• Prefer knowledge of, and previous experience with, diverse populations.
• Proven track record of developing authentic and deepened relationships with others.

Responsibilities

• Teaches and demonstrates the Ys values of honesty, respect, responsibility, caring and faith.
• Be knowledgeable in member and staff policies and implement them consistently.
• Models relationship-building skills (including Listen First) in all interactions.
• Documents and responds to member inquiries and complaints in a timely manner.
• Directly supervises housekeeping and building supervisor teams, scheduling staff for day-to-day operations, programs and events as needed.
• Works with Branch Executive to hire, train and develop staff.
• Serves as a responder to security and disciplinary incidents, fire alarms and medical emergencies.
• Leads through visible actions that inspires and guides the team.
• Ensures Y is attractive and clean by completing all duties listed on the daily schedule.
• Regularly walks all areas of the facility and the outside grounds.
• Prepares and submits payroll for staff, ensuring accurate timekeeping and timely approval.
• Conducts daily facility walkthroughs to check cleanliness, organization, and cleaning supplies.
• Inventories and purchases necessary janitorial supplies to support branch operations.
• Communicates and documents incidents as needed according to YMCA guidelines and procedures.
• Identifies needed improvements in the areas of risk management, safety, facility cleanliness, and overall member service.
• Attends all required training events, staff meetings, and supervisory conferences.
• Reports damaged equipment or safety hazards promptly.
• Ensures a strong focus on character development and diversity, equity and inclusion throughout programming.

Benefits

• Discounted Programs & Services, Including Child Care
• Pay Differential for Bilingual Employees
• Paid Time Off: Paid Leave for All Workers
• Employee Crisis Fund
• Employee Assistance Program
• Cell Phone Discounts with Participating Providers
• Tickets At Work Discount Program
• 401 (a) Retirement Plan: 8% YMCA Contributed Retirement
• 403 (b) Savings Plan: Tax-Deferred Account and Roth Account Options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees