Housekeeping Aide

Marriott International • Saint Louis, MO

115d

About The Position

The position involves responding promptly to requests from guests and other departments, identifying and reporting maintenance issues in public areas or guest rooms, and ensuring a clean and professional appearance. Responsibilities include delivering guest requests, setting up furniture in guest rooms, and maintaining cleaning equipment. The role requires adherence to safety and security policies, reporting maintenance problems, and completing safety training. The position also emphasizes guest interaction, anticipating service needs, and supporting team goals.

Requirements

• Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to visually inspect tools, equipment, or machines to identify defects.
• Ability to grasp, turn, and manipulate objects of varying size and weight.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move up and down a ladder.
• Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Post caution signs.
• Contact other departments directly for urgent repairs.
• Deliver guest requests and set up furniture items in guest rooms as requested.
• Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.
• Clean, maintain, and store cleaning equipment.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify defects.
• Grasp, turn, and manipulate objects of varying size and weight.
• Move through narrow, confined, or elevated spaces.
• Move up and down a ladder.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Complimentary breakfast
• Pools in most locations
• Wine and beer in the market

What This Job Offers

• Industry: Accommodation