Marriott International-posted 2 months ago
Waukegan, IL
5,001-10,000 employees
Accommodation

The position involves responding promptly to requests from guests and other departments, identifying and reporting maintenance issues in public areas or guest rooms, and ensuring a clean and professional appearance. Responsibilities include delivering guest requests, setting up furniture in guest rooms, and transporting items to service areas. The role requires adherence to safety and security policies, maintaining confidentiality, and supporting team goals. Physical demands include moving, lifting, and carrying objects, as well as performing tasks that require fine motor skills and coordination.

  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Post caution signs and contact other departments for urgent repairs.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to service areas.
  • Clean, maintain, and store cleaning equipment.
  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.
  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to visually inspect tools, equipment, or machines to identify defects.
  • Ability to grasp, turn, and manipulate objects of varying size and weight.
  • Ability to move through narrow, confined, or elevated spaces.
  • Ability to move up and down a ladder.
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
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