Housekeeper

Drury Hotels • Richardson, TX

1d • Onsite

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. Maintain a clean and positive environment for guests and team members. Ensure exceptional and positive experiences for our diverse team members and guests.

Requirements

• Knowledge, skill, and mental ability equivalent to completion of 2 years of high school.
• Thorough knowledge of cleaning procedures and supplies.
• Ability to work independently (without direct supervision) and follow instructions (verbal and written).
• Positive and problem-solving attitude.
• Dedication to providing excellent customer service.

Nice To Haves

• Previous cleaning experience is helpful.

Responsibilities

• Complete daily duties such as vacuuming, changing linens, and making bathrooms shine.
• Maintain a clean and positive environment for guests and team members.
• Ensure exceptional and positive experiences for our diverse team members and guests.
• Perform various hotel cleaning services to keep rooms clean according to established standards.
• Visually inspect rooms to help identify necessary maintenance items.
• Assist guests by providing linens, towels, amenities, or information when requested.
• Ensure an exceptional guest experience by providing friendly and courteous service with a Service +1 attitude, discovering and responding quickly and efficiently to requests, inquiries, and complaints.
• Assist in laundry or cleaning public spaces when necessary.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Career growth opportunities including mentorship, cross-training, development plans, and management training (over 200 internal promotions this year, 60% of management positions promoted internally).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Prescription coverage.
• Life insurance.
• Disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Flexible spending accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees