Housekeeper

Drury Hotels • Horn Lake, MS

5d • Onsite

About The Position

Property Location: 735 Goodman Road West - Horn Lake, Mississippi 38637 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION & JOB DUTIES: Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Requirements

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.
• Provides excellent customer service.

Responsibilities

• Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards.
• Visually inspects rooms to assist in identifying maintenance items needed.
• Assists guests whenever possible by providing linens, terry, amenities or providing information as requested.
• May be asked to assist in laundry / cleaning public space when needed.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Benefits

• Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Flexible scheduling, paid time off, hotel discounts and free room nights
• Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Company-matched 401(k)
• Ranked among Newsweek's America's Greatest Workplaces 2025

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees