Housekeeper (Full-Time Year-Round)

Pyramid Global Hospitality•Chatham, MA

1d•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. The company also provides ongoing training and development opportunities across its more than 230 properties worldwide. The Chatham Bars Inn, a Forbes Five-Star resort in Chatham, Massachusetts, is one such property. It is a historic, luxury oceanfront resort spanning 25 acres, featuring 217 rooms and suites, a private beach, oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and Kids Crew sessions. The Inn also boasts an 8-acre farm supplying its six distinct dining options with over 100,000 pounds of produce seasonally. The Housekeeper at Chatham Bars Inn is responsible for maintaining the cleanliness of assigned rooms and suites, ensuring all areas meet the high standards set by Forbes, AAA, Preferred Legend, and Chatham Bars Inn.

Requirements

Superior organizational skills
Superior attention to detail
Can work well independently as well as in a team setting
Follow direction well
Able to meet deadlines
Able to lift up to 50 lbs.
Being flexible and motivated
Professional appearance and grooming
Able to work with cleaning chemicals/products

Nice To Haves

Experience preferred

Responsibilities

Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
Remove trash, linen, terry and personal items from previous guest
Thorough cleaning of guestrooms properly using the provided chemicals and equipment
Arranging all toiletries, clothing and guest items to standard
Replenish all amenities and terry items
Efficiently make bed to meet appearance standard as demonstrated
Remove all room service trays and items from public areas and request for removal
Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
Ensure all guestrooms assigned are completed, continuously providing updated status.
Return device at end of shift with correct status noted including any information for input into guest profile
Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures