Housekeeper

Drury Hotels • Horn Lake, MS

5d • Onsite

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Maintain a clean and happy environment for guests and teammates. Ensure exceptional, positive experiences for our diverse team members and guests. Perform various hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspect rooms to help identify maintenance items needed. Assist guests by providing linens, terry, amenities, or information as requested. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek housekeeping team members with positive attitudes and these qualifications. Thorough knowledge of cleaning procedures and supplies Ability to work independently (without direct supervision) and follow directions (verbal and written) Positive, can-do attitude Dedication to providing excellent customer service Rise. Shine. Work Happy. Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture

Requirements

• Thorough knowledge of cleaning procedures and supplies
• Ability to work independently (without direct supervision) and follow directions (verbal and written)
• Positive, can-do attitude
• Dedication to providing excellent customer service
• Requires the ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.
• Provides excellent customer service.
• Requires the ability to walk and stand during the entire work shift.
• Requires the ability to push, vacuum, reach, stretch, and bend in daily work activities.
• Requires the ability to lift 25 – 35 pounds intermittently during the work day.

Nice To Haves

• Prior cleaning experience is helpful but not necessary.

Responsibilities

• Maintain a clean and happy environment for guests and teammates.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Perform various hotel housekeeping services to maintain clean guest rooms according to established standards.
• Visually inspect rooms to help identify maintenance items needed.
• Assist guests by providing linens, terry, amenities, or information as requested.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
• Performs a variety of hotel cleaning services to maintain clean guest rooms according to established standards.
• Visually inspects rooms to help identify maintenance items needed.
• Assists guests whenever possible by providing linens, terry, amenities, or information that they request.
• May be asked to assist in laundry/ cleaning public spaces when needed.
• Ensures an exceptional guest experience by providing friendly, courteous service by discovering and responding promptly and efficiently to inquiries, requests, and complaints with a +1 Service attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team members and guests.

Benefits

• Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Flexible scheduling, paid time off, hotel discounts and free room nights
• Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Company-matched 401(k)
• Ranked among Newsweek's America's Greatest Workplaces 2025

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees