HOUSEKEEPER

SILVERTON CASINO LLC•Las Vegas, NV

23h•Onsite

About The Position

The Hotel Housekeeper is responsible for efficient, orderly cleaning and servicing of all daily assigned guest rooms. This role involves maintaining a high quality of guest service according to Silverton Values and Be Amazing Service Standards. It requires thorough knowledge of company and departmental policies and procedures, adherence to appearance and uniform standards, open communication with Managers, and a positive and professional demeanor with guests, team members, and vendors. Regular attendance and punctuality for all scheduled shifts are considered essential functions of the job.

Requirements

Must be able to work in a Team centered environment.
Identification that establishes identity.
Identification that establishes the right to work in the United States.

Nice To Haves

Minimum of one (1) year in Housekeeping or similar, preferred.
High School diploma or GED, preferred.

Responsibilities

Maintain a high quality of guest service according to Silverton Values.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Sorts, counts, folds, marks, or carries linens.
Change sheets and other linens, pillows, and comforters and make beds according to established guidelines.
Properly replenish standard items/supplies in the bathrooms (towels, amenities, toilet paper).
Sweeps, scrubs, and vacuums floor and empties wastebaskets.
Vacuums rugs/carpets and cleans upholstered furniture.
Cleans restrooms including but not limited to toilets, sinks, showers/tubs, vanity area, mirrors, and floors.
Dusts and/or cleans furniture including but not limited to televisions, credenzas, chairs, soft chairs, headboards, air conditioning units, vanity area, phone, mirrors, sofa, wall and ceiling lamps including all lamp shades, luggage rack as well as picture frames and glass.
Washes walls, ceiling, and woodwork, windows, door panels, windows sills, and thresholds.
Ensure all items in the room are in working order including but not limited to the television, lights, air conditioning unit, telephone, alarm clock, coffee maker, refrigerator, drapes and curtains and the luggage rack.
Complete all required paperwork in a timely and accurate manner.
Immediately turns found items into Lost & Found.
Maintain control of assigned rooms key fobs.
Reports all maintenance issues.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts is considered an essential function of the job.
Arriving on time for all scheduled shifts is considered an essential function of the job.
Other duties as assigned.