Housekeeper

Drury Hotels • St. Louis, MO

1d • Onsite

About The Position

Drury Hotels is seeking Housekeepers to join their team. The company emphasizes a culture of belonging, valuing its employees, and offering significant career growth opportunities. As a family-owned and operated hotel system with over 6,100 team members across 150 hotels in 30 states, Drury Hotels prides itself on providing world-class hospitality. Housekeepers play a crucial role in ensuring guests have memorable experiences by maintaining clean rooms and delivering excellent service. The company has received multiple top employer awards and promotes a "promote from within" culture, with many managers having started in frontline roles. The position is available for both full-time and part-time employment.

Requirements

• Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
• Thorough knowledge of cleaning procedures and supplies.
• Ability to work independently (without direct supervision) and follow instructions (verbal and written).
• Have a positive and problem-solving attitude.
• Dedication to providing excellent customer service.
• Ability to follow verbal and written instructions.
• Ability to work without direct supervision.
• Provides excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend in daily work activities.
• Ability to lift 25 – 35 pounds intermittently during the workday.

Nice To Haves

• Previous cleaning experience is useful but not necessary.

Responsibilities

• Play a major role in creating memorable moments for business travelers and families on vacation.
• Complete daily duties such as vacuuming, changing linens and making bathrooms shine.
• Maintain a clean and positive environment for guests and teammates.
• Ensure exceptional and positive experiences for diverse team members and guests.
• Perform various hotel cleaning services to maintain clean rooms according to established standards.
• Visually inspect rooms to help identify necessary maintenance items.
• Assist guests by providing bedding, towels, amenities, or information when requested.
• Ensure an exceptional guest experience by providing friendly and courteous service with a Service +1 attitude.
• Help in laundry/clean public spaces when necessary.
• Discover and respond quickly and efficiently to requests, inquiries, and complaints with a Service +1 attitude.
• Contribute to maintaining a positive work environment at all times for diverse team members and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical insurance
• Dental insurance
• Vision insurance
• Prescription insurance
• Life insurance
• Disability insurance
• Team Member Assistance Program
• Company-matched 401(k)
• Flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees