Housekeeper

Buffalo Run Casino & Resort•Miami, OK

just now•Onsite

About The Position

The Housekeeper performs quality work within deadlines, interacts professionally with other team members, customers, and suppliers, and works effectively as a team contributor and independently. This role requires maintaining strict confidentiality of privileged, proprietary, guest, and employer information, and adhering to all work rules, policies & procedures, and safety standards. The primary purpose of the position is to provide the highest level of service to guests by cleaning and preparing suites/rooms for guests.

Requirements

Must be at least 18 years old.
Must be able to obtain and maintain the required Gaming License.
Requires problem solving skills.
Ability to communicate effectively with the general public.
Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
Ability to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.

Nice To Haves

Previous housekeeping experience preferred.

Responsibilities

Perform quality work within deadlines with or without direct supervision.
Interact professionally with other team members, customers, and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.
Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment.
Adhere to all work rules, policies & procedures, and safety standards.
Provide the highest level of service to guests by cleaning and preparing suites/ rooms for the guests.
Cleaning assigned rooms according to established standards including making beds, vacuuming carpets, washing dishes, cleaning bathrooms, and dusting furniture.
Place and restock usable items in rooms including paper items, soap, towels, matches, and candy.
Operate housekeeping equipment in a safe and appropriate manner.
Maintain and restock housekeeping cart daily.
Administration of key controls for keys issued or keys left by guests in rooms.
Bring all lost and found items to the housekeeping office for logging and storage.
Be knowledgeable of emergency procedures.
Report to the Inspector any problems or concerns with guest rooms including unreported pets, or parties in rooms, unusually dirty or vacant room when the room is thought to be occupied.
Report maintenance concerns to supervisor in a timely manner.
Wear personal protective equipment when cleaning rooms, soiled linens, and bathrooms.
Practice established safety standards at all times.
Participate as a team member with other employees in producing a smoothly and efficiently run operation that meets the highest standards of customer service.
Adhere to the strict confidentiality of all information.
Respect and protect the confidential and privileged information of my employer beyond the terms of my employment.