Housekeeper

Westgate Resorts•Gatlinburg, TN

53d•$16•Onsite

About The Position

At River Terrace Resort , you can enjoy an incredible work environment in the heart of downtown Gatlinburg, Tennessee, overlooking the scenic Little Pigeon Forge River and near the entrance to Great Smoky Mountains National Park. As a member of the River Terrace Resort team, you will have a great opportunity to meet and engage with guests who have arrived to enjoy the beautiful Great Smoky Mountains, and all the incredible family-friendly attractions located throughout the area. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. We are seeking a meticulous and adaptable Housekeeper to contribute to the creating a best-in-class experience for our guests. The ideal candidate will possess an eye for detail, a passion for customer service, and a commitment to maintaining the cleanliness and integrity of our property. If you are a dedicated, hard-working individual with a passion for hospitality and a commitment to maintaining the highest level of cleanliness, we would love to consider you to be a part of our team.

Requirements

Must be able to lift 35lbs and work in outdoor weather conditions
Required to pass a background check, drug test, and prove eligibility to work in the United States
Flexible working hours, able to work on weekends, holidays, and evenings
Have stamina to meet physical demands of the job (i.e., push, pull, bend, kneel, walk stairs, lift)
Attention to detail and thoroughness in performing cleaning tasks
Ability to work independently and as part of a team
Positive attitude and a commitment to delivering excellent customer service
Ability to communicate effectively with guests, management, and coworkers
Possess the following core values, Integrity, Passion and Work Ethic

Nice To Haves

Driver’s License (Preferred)
Proven experience as a housekeeper or a similar role in a hotel environment is an advantage but not required.
Training will be provided for suitable candidates

Responsibilities

Greet all guests and owners with a friendly smile during your shifts and while on property.
Handle assigned guest rooms in a timely and organized manner, ensuring all rooms are clean, sanitized, and presentable.
Regularly checking and maintaining cleaning equipment.
Using appropriate cleaning chemicals and equipment to clean guest rooms.
Notifying superiors of any damage, deficits, or disturbances within rooms.
Provide amenities and handle guest requests with professionalism and patience.
Respect guest privacy and maintain confidentiality at all times.
Adhere to hotel/resort standards, protocols, and procedures and comply with all safety and health regulations.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs