HouseKeeper

Drury HotelsArnold, MO
6dOnsite

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 We are hiring immediately for full time and part time housekeepers. Why join us? Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country. We offer: Hotel discounts and free room nights Paid time off as well as medical, dental, vision and life insurance Team Member Assistance Program and Company-matched 401(k) Once you start, you won’t want to leave. Our team members say it's because we let them prioritize life outside work with a team that is tight-knit and feels like family. You can also move your career forward with our promote from within culture. Many of our managers started in frontline hotel roles. What you will do: In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. Compensation Competitive starting hourly pay Quarterly bonuses up to $3200/year based on hotel results. At Drury, we succeed together! Requirements No previous cleaning experience required. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school. Rise. Shine. Work Happy. Hiring Immediately!

Requirements

  • No previous cleaning experience required.
  • Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
  • Requiere la habilidad de seguir instrucciones verbales y escritas.
  • Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza.
  • Requiere capacidad para trabajar sin supervisión directa.
  • Proporciona un excelente servicio al cliente.
  • Requires the ability to follow verbal and written directions.
  • Requires thorough knowledge of cleaning procedures, as well as cleaning supplies.
  • Requires ability to work without direct supervision.
  • Provides excellent customer service.

Responsibilities

  • Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
  • Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
  • Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
  • Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
  • Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
  • Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.
  • Realiza una variety of hotel cleaning services to maintain guest rooms clean according to established standards.
  • Visually inspect rooms to assist in identifying needed maintenance items.
  • Assist guests whenever possible by providing linens, towels, amenities, or information requested.
  • May be asked to assist in laundry/ cleaning public spaces when needed.
  • Ensures an exceptional guest experience by providing friendly and courteous service by discovering and responding promptly and efficiently to inquiries, requests, and complaints with a Service +1 attitude.
  • Contributes to maintaining a positive work environment at all times for our diverse team members and guests.

Benefits

  • Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
  • Flexible scheduling, paid time off, hotel discounts and free room nights
  • Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Company-matched 401(k)
  • Hotel discounts and free room nights
  • Paid time off as well as medical, dental, vision and life insurance
  • Team Member Assistance Program and Company-matched 401(k)
  • Bonificaciones trimestrales (¡tenemos éxito juntos!)-compartidos por todos en función de los resultados del hotel.
  • Seguro médico, dental, visión, medicamentos, vida, y discapacidad.
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