Housekeeper
About The Position
Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Known as the “Gem of Table Rock Lake,” Westgate Branson Lakes Resort provides a fun and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.. Join our team and help create exceptional guest experiences! We’re looking for a reliable, detail-oriented Housekeeper who takes pride in cleanliness and teamwork. If you enjoy fast-paced work and making a positive impact every day, we’d love to have you on our team. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the Housekeeping Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth . As a Housekeeper, you will: Consistently meet quality and timeliness standards in the cleaning of all assigned rooms. Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required. Deliver to our guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines. Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks. Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency. Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction. Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team. Other duties may be assigned, contributing to the overall success and excellence of our housekeeping operations
Requirements
- Must be able to lift 35lbs and work in outdoor weather conditions
- Must be able to work weekends and holidays
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
- Required to pass a background check, drug test, and prove eligibility to work in the United States
Responsibilities
- Consistently meet quality and timeliness standards in the cleaning of all assigned rooms.
- Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required.
- Deliver to our guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines.
- Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks.
- Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency.
- Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction.
- Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team.
- Other duties may be assigned, contributing to the overall success and excellence of our housekeeping operations
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
