Housekeeper

Hyatt Vacation Ownership
5d

About The Position

Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Housekeeper at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. As a Housekeeper, a typical day will include: Cleans the entirety of villas (Kitchens, Bathrooms, Dining Rooms, Bedrooms) according to standards. Completes assigned rooms and tasks within the scheduled shift. Replaces all guest amenities such as linens, towels, toiletries, and kitchen items according to standards. Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk. Fills the Housekeeping cart/caddy with all necessary supplies/chemicals, transport the cart/caddy to the rooms, and return the cart to the designated area at the end of the shift. Follows all company policies and procedures; reports any maintenance problems, safety hazards, and/or accidents. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Requirements

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Responsibilities

  • Cleans the entirety of villas (Kitchens, Bathrooms, Dining Rooms, Bedrooms) according to standards.
  • Completes assigned rooms and tasks within the scheduled shift.
  • Replaces all guest amenities such as linens, towels, toiletries, and kitchen items according to standards.
  • Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk.
  • Fills the Housekeeping cart/caddy with all necessary supplies/chemicals, transport the cart/caddy to the rooms, and return the cart to the designated area at the end of the shift.
  • Follows all company policies and procedures; reports any maintenance problems, safety hazards, and/or accidents.
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Benefits

  • Competitive Pay
  • Travel discounts
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Benefit Eligibility will vary by position
  • Site Specific Perks
  • Free On-Site Parking
  • Department celebrations
  • Associate Appreciation Week
  • Monthly associate recognition and reward programs
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