Housekeeper

Boardwalk IG Management LLC•Yountville, CA

About The Position

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty. We are hiring for: Room Attendant House Attendant Public Areas Attendant Turndown Attendant Join our Housekeeping team on a seasonal basis and help us maintain a pristine, welcoming environment for every guest. These roles are vital to ensure our property reflects the highest standards of cleanliness, organization, and guest service.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Flexible availability, including weekends and holidays.
Must maintain composure and objectivity under pressure.

Responsibilities

Clean, organize, and maintain guest rooms, public areas, and back-of-house spaces to the property’s high standards.
Replenish linens, amenities, and supplies as needed to support housekeeping operations.
Provide excellent guest service, responding promptly and courteously to requests.
Assist with deep cleaning, special projects, and other tasks as directed by management.
Maintain storage rooms, service areas, hallways, and equipment in a clean, organized, and safe condition.
Follow all safety, sanitation, and infection-control procedures.
Report maintenance or safety issues promptly.
Adhere to uniform, grooming, and appearance standards.
Support sustainability and cost-control initiatives through careful use of supplies.
Perform other duties as assigned to support the smooth operation of the housekeeping department.