Housekeeper

Pyramid Global HospitalityCincinnati, OH
Onsite

About The Position

Welcome to Pyramid Global Hospitality, a company that prioritizes its employees by fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. Their 'People First' culture is evident in their approach to employee development, benefits, and commitment to building meaningful relationships. Pyramid Global Hospitality offers comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. They also provide ongoing training and development opportunities for career advancement. With over 230 properties worldwide, they offer a collaborative environment for both new and seasoned professionals. The AC Hotel Cincinnati at The Banks, located in downtown Cincinnati adjacent to the Great American Ballpark and Smale Park, is seeking a Housekeeper. The cleanliness of a hotel is crucial for guest satisfaction and recommendations, making housekeepers vital to the daily operations. This role involves creating a memorable guest experience through meticulous attention to detail in preparing and maintaining guest rooms, truly being the 'Heart of the House'. Experienced housekeepers have opportunities for growth into supervisory or management positions such as Housekeeping Supervisors, Managers, or even Executive Housekeeper.

Requirements

  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

Nice To Haves

  • Housekeeping experience desirable

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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