Housekeeper

Hilton•Bend, OR

19h•Onsite

About The Position

The Newberry by Hilton in Bend, Oregon, is seeking a passionate individual to join its hospitality family as a Housekeeper. This role is located in the heart of downtown Bend, just minutes away from thriving restaurants and bars. Resolute Road Hospitality, the management company, emphasizes collaboration, innovation, and excellence, offering dynamic opportunities for professionals ready to grow. Guided by core values such as Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day, the company supports employee success. As a Housekeeper, you will be responsible for the cleanliness, appearance, and readiness of guest rooms and public areas. You will follow established processes to ensure rooms are properly prepared and maintained according to brand standards. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

Requirements

Familiarity with housekeeping tools, cleaning products, and safe handling procedures
Attention to detail and pride in delivering high quality work
Ability to work independently and manage time effectively
Team oriented mindset with strong communication skills
Physical ability to meet job demands (lifting, standing, bending, kneeling)
Consistent attendance and adherence to Resolute Road Hospitality’s standards

Nice To Haves

Basic English comprehension preferred
Bilingual skills are a plus
High school diploma or GED preferred
Previous housekeeping or hospitality experience preferred

Responsibilities

Clean guest rooms and bathrooms: make beds, vacuum, dust, sanitize, and restock supplies
Replenish linens, amenities, and guest essentials
Clean assigned public areas (e.g., hallways, lobbies, restrooms, meeting rooms)
Stock housekeeping cart with approved cleaning products, linens, and guest supplies
Report maintenance issues, safety concerns, or damaged items to the supervisor promptly
Log and turn in lost and found items following hotel policy
Follow safety protocols and chemical handling guidelines
Attend pre-shift meetings to review assignments and daily updates
Assist with deep cleaning projects and turndown service as assigned
Complete assigned tasks within allotted time per room (Minutes Per Room or MPR)
Deliver friendly and respectful guest service throughout interactions
Adhere to all Resolute Road Hospitality policies and procedures
Other duties as assigned