Housekeeper

Hilton Grand Vacations•Virginia Beach, VA

4h•Onsite

About The Position

Ocean Beach Club Resort and Oceanaire team are hiring Housekeepers in Virginia Beach. Apply now to join our journey to success! Our 536 room, Caribbean-inspired resorts sit just steps from the bustling Virginia Beach Boardwalk and is a stone's throw away from the ocean featuring spacious and well-appointed studios and one- and two-bedroom suites with fully equipped kitchens. Guests can also enjoy one of four ocean front pools with a cascading waterfall. This family-friendly resort offers plenty of ways to make vacation memories. Position Summary: Cleans rooms, including stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.

Requirements

High school diploma or equivalent
Flexible Schedule, ability to work weekends & holidays
Cleaning background to include homes, offices, or hotels
Customer service or similar related experience
Flexibility and adaptability to changing work volumes and staffing
Ability to work under pressing deadlines and in a fast-paced environment
Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.

Responsibilities

Greet guests and respond to requests immediately with friendly/sincere acknowledgement.
Be knowledgeable of resort services, activities, and local attractions to assist guest inquiries.
Reports deficiencies in maintaining room in compliance with resort standards.
Assists co-workers as requested.
Follows all safety procedures/standards and able to recognize and act in emergency situations.
Follows key control protocol.
Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
Assists management in maintaining an accurate inventory of linen and supplies.
Promptly turns in all lost and found items after being properly tagged and identified.
Able to lift up to 50lbs; push/pull cart over 200lbs.
Performs other duties as assigned.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!