Housekeeper (Full-Time $17.50/hr.) Graylyn Conference Center

Wake Forest UniversityWinston Salem, NC
$18Onsite

About The Position

The Housekeeper position at Graylyn Conference Center involves performing general housekeeping duties, primarily focusing on the cleaning of guestrooms and suites. Responsibilities include maintaining proper cleaning techniques according to Conference Center standards, stocking service carts with supplies, and thoroughly cleaning a minimum of 13 rooms daily, which includes both stay-overs and checkouts. The role requires removing trash and debris, restocking amenities, cleaning all surface areas, bathrooms, and furniture, and reporting any non-functioning fixtures or damage to a supervisor. The Housekeeper is also responsible for collecting lost and found articles, communicating with the Front Desk upon room completion, and maintaining cleaning equipment. This position requires maintaining good employee and guest relations and reporting any problems to supervisors.

Requirements

  • High school diploma or G.E.D and one year of experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
  • Excellent interpersonal, communication, and time management skills.
  • Ability to handle sensitive information in a confidential manner.
  • Ability to maintain effective customer relations.
  • Ability to read and understand safety procedures.
  • Ability to read and follow cleaning instructions and schedules.
  • Ability to communicate effectively in the English language.
  • Ability to work evenings and weekends as required.

Responsibilities

  • Performs general housekeeping duties as directed.
  • Responsible for the cleaning of guestrooms and suites.
  • Cleans all surface areas, changing and replacing soiled linen, removes all trash and debris and vacuums each guestroom or suite on a daily basis.
  • Maintains proper cleaning techniques in accordance with the standards set by the Conference Center.
  • Loads and stocks service carts with linen and towel supplies used for maintaining service to guestrooms and suites.
  • Cleans a minimum of 13 rooms daily, including stay-overs and checkouts, singles or doubles.
  • Removes all debris and trash in guestrooms, suites and guest room corridors and cleans out all ashtrays when necessary.
  • Restocks all amenities including: robes, brochures and bathroom amenities when necessary.
  • Removes all service trays or other materials not needed in guestrooms or suites.
  • Opens, dusts and cleans all drapes and/or window shutters in guestrooms or suites on a daily basis.
  • Cleans all bathroom surface areas, sinks, tubs and toilets on a daily basis.
  • Vacuums carpet, dusts and polishes interior and exterior of room furniture; cleans all mirrors, glass tops and interior windows when necessary.
  • Dusts and cleans all guest room and suite artwork and follows the specific care instructions set by the Housekeeping Supervisor.
  • Replaces light bulbs when needed and reports any non-functioning fixtures, electrical outlets, and damage within the rooms or suites immediately to a supervisor.
  • Collects and turns in to the Housekeeping Supervisor all lost or found articles left by previous guests.
  • Communicates to the Front Desk upon completing the cleaning of a vacant check-in room.
  • Maintains and cleans vacuums and Housekeeping equipment used for servicing the guestrooms and suites on a daily basis.
  • Maintains a good level of employee and guest relations.
  • Reports any problems to supervisors when necessary.
  • Performs other related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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