Housekeeper Supervisor

C Lazy U Ranch•Granby, CO

45d

About The Position

Now hiring for Full-time Year-Round Position OBJECTIVE: Work directly with the Housekeeping Manager and the Director of Rooms to help manage the day-to-day operation of the housekeeping department ensuring clean, orderly, and attractive conditions of establishment. Works directly with the Director of Rooms to meet the 5-Spur standard across all aspects of the housekeeping department. Exhibits leadership qualities and adheres to Ranch culture and 5-Spur Service. Always maintain a professional appearance and attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Demonstrates standards and procedures for housekeeping staff. · Co-manages the housekeeping department, including participating in interviewing and hiring as needed. · Co-train all new staff members to C Lazy U “5 Star” standard. · Under the direction of the manager, coaches and encourages staff · Assists with the delegation of duties to lead Houseman. · Reinforces housekeeping standards set by Rooms Director · Assist with planning and assignments of housekeeping staff workload. · Participates in performance appraisals and disciplines as well as addressing any complaints and problem resolution. · Assist with planning staff schedules to ensure adequate service in the absence of the manager. · Facilitates weekly meetings/task lists coordinated with manager. · Assists housekeepers with cleaning cabins and common areas when needed. o Clean and sanitize cabins to a standard as needed to meet deadlines (summer Sundays, and heavy turnover days). o Inspects and evaluates physical condition of establishment, with a primary focus on guest cabins. · Working knowledge of all housekeeping equipment. · Co-Manages inventories and provides the manager with a list of needed supplies, and equipment. · Has a developed eye for detail to ensure the cleanliness of all guest cabins, the lodge common areas including lobbies, bathrooms, hallways, clubrooms, fitness center, and hot tub areas. · Attend management meetings and training as needed · Adheres to all company policies and procedures. · Is a team member with all staff. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES : Performs all related duties as assigned

Requirements

Associate degree or equivalent from two-year college or technical school
Minimum one-year related experience, or equivalent combination of education and experience.
Basic knowledge of computers and data processing
Basic experience with MS Word and Excel req.
Strong communication skills at all levels of personnel.
Positive and professional interaction skills with guests.
Must be able to deal with difficult situations
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic mathematical skills with the ability to interpret reports

Nice To Haves

Knowledge of payroll systems and Opera preferred
Bilingual ~ English/Spanish skills preferred

Responsibilities

Demonstrates standards and procedures for housekeeping staff.
Co-manages the housekeeping department, including participating in interviewing and hiring as needed.
Co-train all new staff members to C Lazy U “5 Star” standard.
Under the direction of the manager, coaches and encourages staff
Assists with the delegation of duties to lead Houseman.
Reinforces housekeeping standards set by Rooms Director
Assist with planning and assignments of housekeeping staff workload.
Participates in performance appraisals and disciplines as well as addressing any complaints and problem resolution.
Assist with planning staff schedules to ensure adequate service in the absence of the manager.
Facilitates weekly meetings/task lists coordinated with manager.
Assists housekeepers with cleaning cabins and common areas when needed.
Cleans and sanitizes cabins to a standard as needed to meet deadlines (summer Sundays, and heavy turnover days).
Inspects and evaluates physical condition of establishment, with a primary focus on guest cabins.
Working knowledge of all housekeeping equipment.
Co-Manages inventories and provides the manager with a list of needed supplies, and equipment.
Has a developed eye for detail to ensure the cleanliness of all guest cabins, the lodge common areas including lobbies, bathrooms, hallways, clubrooms, fitness center, and hot tub areas.
Attend management meetings and training as needed
Adheres to all company policies and procedures.
Is a team member with all staff.