Housekeeper Supervisor Harbor Inn

Santa Cruz Beach Boardwalk•Santa Cruz, CA

58d•Onsite

About The Position

Responsible for overseeing and completing housekeeping duties for Harbor Inn. Work together with other leadership to provide supervision of housekeeping staff. Under minimal supervision, cleans and prepares lodging rooms for guests and cleans indoor and outdoor common areas. May answer guest questions and provide excellent service to guests. Unique Job Requirements Works at Harbor Inn to provide service to guests by cleaning and preparing rooms, bathrooms, common areas for guests. Works inside rooms and common areas and works outside on walkways, hallways, and common areas. Works around Dust, dirt, and chlorine based chemical cleaning products. Ability handle multiple tasks simultaneously in a friendly and positive manner. Will be required to work weekends and holidays. Must project a friendly and professional image. Valid DL required.

Requirements

Lodging Housekeeping Supervisor:
One year of hotel/motel experience plus 3 months of housekeeping experience required.
Valid DL required.
Knowledge of cleaning techniques and supplies.
Knowledge of the techniques of supervision.
Ability to supervise, train, motivate, evaluate and schedule work.
Ability to champion teamwork, coordinate and facilitate work among staff.
Ability to meet and greet the public in a positive and friendly manner and to resolve guest complaints satisfactorily.
Ability to deal tactfully with problems and complaints using independent judgment.
Ability to handle multiple tasks.
Ability to interpret policies and procedures and train staff members regarding same.
Ability to report any unusual or suspicious conditions or circumstances.
Ability to work independently and as part of a team.
Ability to stand for up to 7 and one half hours and to work in a confined space with limited access.
Ability to lift, drag or pull up to 50 pounds.
Ability to hear normal conversation on the phone and in person.
Ability to see, read and interpret documents and paperwork.
Possess and maintain a valid California U.S. Driver's License at the time of hire.
Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per California's minimum liability insurance requirements. (Required if the employee will at anytime use own vehicle to perform company business functions.)
drug screen (FTR)
criminal background check
back exam

Nice To Haves

Inventory control experience and supervisory experience helpful.

Responsibilities

Sweep, vacuum, dust, mop, scrub, polish, and sanatize bathrooms and bedrooms.
Change bed linen.
Empty trash containers and pick up trash in and around rooms and outdoor areas.
Replinish linen, towels, and toiletry supplies in each room
Make recommendations to improve housekeepers service and ensure efficient operations of the house keeping department
Clean outdoor furniture, umbrellas, decks, handrails, and fencing.
Operate hand/push carts.
Move furniture and equipment
Shampoo and spot clean carpets.
Clean kitchens, sinks and refrigerators.
Wash, dry and put away dishes and pots and pans.
Wash windows, shower stalls, and walls.
Replace light bulbs.
Report repairs required and property damage; may write work orders.
Lock doors and turn on/off lights.
Report unusual or suspicious circumstances.
Report and turn in items left in rooms.
Conduct quality checks on stored inventory to comply with company standards.
Maintain and update required inventory levels for housekeeping product.
Supervise, train, schedule, motivate and evaluate housekeeping staff.
Inspect rooms and outdoor areas to ensure that cleaning standards are met.
Track use of cleaning supplies, prepare an inventory and order supplies
Motivate team members to resolve issues as they occur in the workplace.
Report maintenance problems to front desk or lodging maintenance staff.
Ensures that housecleaning meets the prescribed standards of cleanliness
Assign breaks.
Other duties as assigned.