Housekeeper/Room Attendant

Gulf Coast Hotel Management Inc•Pasadena, TX

23d

About The Position

Find your place to belong, join our Team! Earn great pay and benefits while honoring your craft alongside the best hospitality professionals in the area. Not just your typical job, work in a respectful and progressive environment that values what people bring to the team! The Room Attendant reports to the General Manager (GM) and/or Assistant General Manager (AGM) and Housekeeping Leader, working to maintain the consistent cleanliness and organization of our guest rooms and spaces. Job Description Perform a wide variety of cleaning tasks to meet brand and Gulf Coast standards including cleaning guest rooms, public spaces, laundry and working shifts that vary by day and week depending upon business needs.

Requirements

Integrity – display strong moral principles and work ethic by behaving ethically, acting fairly and taking responsibility
Communication – listen effectively and follow instructions
Dependability and reliability – display responsible behaviors at work in attendance and punctuality; can work with a sense of urgency; has attention to details; can follow directions and fulfill obligations
Professionalism– maintain a professional presence by demonstrating self-control, maintaining a professional demeanor and a positive attitude
Can lift up to 50 pounds
Continuous standing, walking, pushing, pulling, reaching, moving about and lifting furniture/furnishings
Frequently bends, kneels and crouches
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing and wiping
Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust and adverse weather conditions.
1 year hospitality or housekeeping experience preferred
Work Authorization required
Flexible schedule required. Evenings, weekends and holidays may be required.

Responsibilities

Receive a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift:
Move-Out Cleans: a deep cleaning when a guest checks out
Stay-Over Cleans: a service performed while the guest continues to reside in the hotel
Clean all rooms according to brand and Gulf Coast cleanliness standards within the allotted time
Maintain an orderly cart according to brand and Gulf Coast standards. Carts should be stocked and ready to go at the beginning of the shift
Clean rooms, hallways, lobbies, restrooms, corridors, elevators and stairways so that health standards are met and the property is clean to brand and Gulf Coast standards
Clean doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows
Inspect rooms and public areas to accepted health and safety standards
Replace soiled linen and towels, disinfect bathroom surfaces, dust or wipe down all surfaces, vacuum, sweep and/or mop floors
Replenish room supplies, toilet paper, soap, trash liners, etc.
Empty wastebaskets and transport other trash and waste to disposal areas
Observe precautions required to protect hotel and guests, immediately reporting any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the GM
Notify GM of any maintenance issues.
Notify GM of left behind guest belongings and bag and tag the items according to policy
Keep storage areas and carts well-stocked, clean and organized
Wash and fold laundry
Wear appropriate attire per the dress code
May be asked to stay on site in the event of a catastrophe
Other duties as assigned