Housekeeper

Gallery Residential•Madison, GA

16d•Onsite

About The Position

Meets standards regarding the appearance of the interior physical features of the community by performing tasks to maintain the grounds, amenities, unit interiors, and overall curb appeal of the property. At times this might include exterior cleaning as well.

Requirements

Employment history that demonstrates the application of knowledge and skills sufficient in the safe use of cleaning chemicals, hand tools, power tools, user moved aids, mechanical equipment, and measuring devices.
Demonstrated ability to read, understand, and comply with product labels, safety, and policy and procedures manuals.
Incumbents require proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and residents.
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions to complete basic duties.
Demonstrated ability to apply principles of logical thinking to define and correct problems.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Incumbents must possess the ability to deal with problems involving several concrete variables in standardized situations.
Rudimentary knowledge and ability to access company software and perform standard repetitive tasks.
Current valid driver’s license is required.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Cleans all common areas of the community including but not limited to, office space, amenities, and common area restrooms.
Inspects the community in person throughout the day to remove litter, debris, and ensure all common areas, office space, and amenities are neat and free of litter at all times.
Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
Completes the make-ready clean for vacant apartments to ensure the apartment is move-in ready.
Completes assigned requests by Service Director and/or Community Director, and assists the make-ready specialist in the turn process.
Distributes notices and communications to residents as necessary.
Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services, engaging face-to-face with residents. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Complies with Gallery Residential’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations.