Housekeeper Lead (Full Time)
About The Position
We are hiring immediately for a full time HOUSEKEEPER LEAD position. Address : Ascension Via Christi St Joe - 3600 East Harry Street, Wichita, KS 67218. Note: online applications accepted only . Schedule : Full time schedule. 3:00 pm to 11:30 pm, days may vary; 2nd shift. Rotating weekends are included. More details upon interview. If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you! We asked some of our associates why they love working for Touchpoint. Click here to see what they said! We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service. This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities. Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump? Job Summary Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.
Requirements
- Previous housekeeping and management experience is preferred.
Responsibilities
- Provides quality service to customers by providing one-on-one attention to detail.
- Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
- Resolves internal/external guest complaints to ensure guest satisfaction.
- Documents call offs, and replaces for any shift.
- Coordinates assigned staff breaks.
- Prepares and distributes assignment sheets to staff and reviews priorities.
- Communicates additions or changes to the assignment sheets as they arise throughout the shift.
- Assigns designated keys, radios and beepers to assigned staff.
- Maintains accurate record of such assignments and ensure security of keys.
- Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems.
- Instructs designated personnel to correct deficiencies.
- Inspects areas to confirm cleaning standards have been met.
- Assists staff to ensure highest standards of cleanliness and service.
- Conducts staff training as assigned.
- Contributes to the team; exhibits professionalism with customers, fellow employees and others.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
