HOUSEKEEPER LEAD (FULL TIME)

Compass Group•The Woodlands, TX

5d•Onsite

About The Position

We are hiring immediately for a full time HOUSEKEEPER LEAD position. Location: Memorial Hermann The Woodlands - 9250 Pinecroft Drive, Shenandoah, TX 77380. Note: online applications accepted only. Schedule: Full time schedule; days and hours may vary. 2nd shift. More details upon interview. Requirement: Prior housekeeping and supervisory experience is required. Fixed Pay Rate: $17.45 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job SummarySummary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests. Essential Duties and Responsibilities: Provides quality service to customers by providing one-on-one attention to detail. Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees. Resolves internal/external guest complaints to ensure guest satisfaction. Documents call offs, and replaces for any shift. Coordinates assigned staff breaks. Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift. Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys. Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies. Inspects areas to confirm cleaning standards have been met. Assists staff to ensure highest standards of cleanliness and service. Conducts staff training as assigned. Contributes to the team; exhibits professionalism with customers, fellow employees and others. Performs other duties as assigned.

Requirements

Prior housekeeping and supervisory experience is required.

Responsibilities

Provides quality service to customers by providing one-on-one attention to detail.
Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
Resolves internal/external guest complaints to ensure guest satisfaction.
Documents call offs, and replaces for any shift.
Coordinates assigned staff breaks.
Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
Inspects areas to confirm cleaning standards have been met.
Assists staff to ensure highest standards of cleanliness and service.
Conducts staff training as assigned.
Contributes to the team; exhibits professionalism with customers, fellow employees and others.
Performs other duties as assigned.