Housekeeper, Lead

Churchill Downs Incorporated•Sioux City, IA

13d•Onsite

About The Position

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! JOB SUMMARYThe Housekeeping Lead assists the Hotel Manager and Housekeeping Supervisor in day-to-day supervision of the hourly team members as well as training all new team members

Requirements

Knowledge of cleaning chemicals and equipment, as well as their respective health and safety protocol
Self-motivated, detail-oriented, and thorough
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to read, analyze, and interpret procedures, instructions, and correspondence
Ability to remain discreet and respect the privacy of guests
High School Diploma or equivalent preferred
Three to six months experience preferred
Must obtain valid gaming license, where applicable

Responsibilities

Follows checklists and guidelines for efficient cleaning of assigned areas
Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and the laundry area
Creates room assignments for guest room attendants
Responsible for daily inspections of rooms
Inspects hotel public areas daily to ensure quality assurance
Prepares the department’s weekly schedule in conjunction with weekly rooms forecast
Assists with monthly inventory
Informs Hotel Manager and/or Housekeeping Supervisor of needed supplies
Ensures completion of inspection sheets for all check outs
Handles all inquiries regarding Lost and Found
Helps to ensure that procedures established by the hotel are followed and reports deviations to procedures/protocol to the supervisor
Assists in the direct training of new hires
Reports room discrepancies to Front Desk
Performs other related duties as assigned