HOUSEKEEPER LEAD (FULL TIME)

Compass Group • Waco, TX

127d • $17 - $20

About The Position

TouchPoint is hiring immediately for a full-time HOUSEKEEPER LEAD position at Ascension Providence Hospital in Waco, TX. The position requires a full-time schedule, working Monday through Friday from 11:00 pm to 7:30 am, with rotating weekends. The role involves supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards. The ideal candidate will have a passion for service and a commitment to supporting the mission of improving health for the poor and vulnerable.

Requirements

• Prior housekeeping experience is preferred.

Responsibilities

• Supervises, trains, and inspects the performance of assigned housekeeping staff.
• Provides quality service to customers by offering one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities.
• Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios, and beepers to assigned staff and maintains accurate records.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems.
• Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure the highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Exhibits professionalism with customers, fellow employees, and others.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods