HOUSEKEEPER LEAD (FULL TIME)

Compass Group • Belle Meade, TN

79d • $17 - $19

About The Position

We are hiring immediately for a full time HOUSEKEEPER LEAD position at Ascension St. Thomas West in Nashville, Tennessee. The schedule is full time, Monday through Friday, from 2:00 pm to 11:00 pm, with weekends required. The position involves supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards. The pay range is $17.00 to $19.00 per hour.

Requirements

• Prior housekeeping lead experience is preferred.

Responsibilities

• Supervises, trains and inspects the performance of assigned housekeeping staff.
• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities.
• Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff.
• Maintains accurate record of such assignments and ensures security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems.
• Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees