HOUSEKEEPER LEAD (FULL TIME)

Compass Group • Roanoke, VA

86d • $17 - $18

About The Position

Crothall Healthcare is hiring immediately for full-time HOUSEKEEPER LEAD positions at Carilion Roanoke Memorial Hospital. The role involves supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards. The position requires prior housekeeping supervisory experience and offers a pay range of $17.50 to $18.50 per hour. The work schedule is full-time with varying days and hours, including rotating weekends and night shifts.

Requirements

• Prior housekeeping supervisory experience is required.

Responsibilities

• Supervises, trains, and inspects the performance of assigned housekeeping staff.
• Provides quality service to customers by offering one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities.
• Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios, and beepers to assigned staff and maintains accurate records.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems.
• Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure the highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Exhibits professionalism with customers, fellow employees, and others.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods