Housekeeper - Laundry

CLARION INN • Garden City, KS

8d • Onsite

About The Position

The housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and common areas located in the hotel.

Requirements

• High School Diploma, GED, or equivalent years of relevant work experience required.
• Previous housekeeping experience highly preferred.
• Ability to efficiently work under time constraints.
• Superior customer service skills.
• Ability to work with cleaning chemicals.
• Must be able to lift, push, and pull 25-50 pounds frequently.
• Able to work a flexible schedule.

Nice To Haves

• Previous housekeeping experience highly preferred.

Responsibilities

• Change and replace all bed linens and towels.
• Sanitize and clean all restrooms.
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
• Vacuum/mop all floors.
• Restock all room amenities.
• Assure all rooms are set up to company standards.
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
• Offer guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.
• Completes daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
• Reports any maintenance, security, or safety issues to the appropriate staff.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees