House Supervisor - Clinical Care Operations, Orange - FT Night Shift

University of California System•Orange, CA

54d•Onsite

About The Position

The House Supervisor is accountable for a combination of clinical and administrative responsibilities to ensure efficient functioning of hospital operations and the provision of safe and effective patient care. This includes coordinating clinical and nursing resources to optimize efficient patient flow supporting throughput initiatives for safe patient placement, and working closely with the staffing office and unit leaders to ensure departments are appropriately staffed. The incumbent will collaborate with Capacity Management, Transfer Center, Care Management and hospital operations to manage effective house-wide throughput, escalating issues as appropriate. The House Supervisor will assess issues related to the provision of patient care, patient and employee safety, and patient or family dissatisfaction, and will ensure effective actions are taken to resolve those issues collaborating with appropriate teams. The House Supervisor serves as a key liaison, facilitating communication and collaboration between all teams within the medical center and in the absence of senior leadership initiates interventions as needed to determine escalations to designated Department Directors and/or the Administrator on call.

Requirements

Strong customer service orientation as well as written and oral communication skills
Proficiency and skill in the use of multiple hospital computer systems and programs that relate to hospital throughput.
Minimum 3 years of progressive management and leadership experience or house supervisor experience
Knowledge of JCAHO and other regulatory requirements present in an acute care setting
Demonstrated supervisory experience working in an acute care setting
Current BLS, ACLS & PALS certifications
Complete understanding of acuity levels for all patient populations
All external candidates must have a Bachelor of Science in Nursing
Ability to work variable shifts including evenings, nights, weekends, and holidays
CA Registered Nurse

Responsibilities

Coordinating clinical and nursing resources to optimize efficient patient flow
Supporting throughput initiatives for safe patient placement
Working closely with the staffing office and unit leaders to ensure departments are appropriately staffed
Collaborating with Capacity Management, Transfer Center, Care Management and hospital operations to manage effective house-wide throughput
Assessing issues related to the provision of patient care, patient and employee safety, and patient or family dissatisfaction
Ensuring effective actions are taken to resolve issues
Facilitating communication and collaboration between all teams within the medical center
Initiating interventions as needed to determine escalations to designated Department Directors and/or the Administrator on call