House Person - Elko

Maverick NV LLC•Elko, NV

1d•Onsite

About The Position

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun. Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) The Housekeeping House Person is responsible for acting in a support role to Housekeepers and Supervisors. Clean hallways and remove trash while providing great customer service. Work in a fast and efficient manner.

Requirements

Experience in hospitality industry in similar position desired.
Familiarity with general building cleaning.
Must be detail-oriented with good organization skills.
Familiarity with cleaning products and equipment as well as cleaning techniques.
Frequent lifting and pushing of supplies/equipment.
Exceptional guest service skills required.
Able to work independently and follow instructions regarding priorities of tasks.
Must be punctual and have regular and reliable attendance.
Ability to follow all of Maverick Gaming standards policies and procedures.
Able to communicate effectively in English.

Responsibilities

Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
Stock linens, strip and make beds.
Assist housekeepers with the upkeep of supplies and removal of trash.
Assist in cleaning as requested.
Clean restrooms and replace and maintain paper products as required.
Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements.
Clean and maintain hotel hallways, stairwells, and elevators.
Wipe/clean/vacuum luggage carts.
Clean Guest Laundry as needed.
Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
Maintain knowledge of hotel fire and emergency procedures.
Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.
Adhere to Lost and Found policy including key control.
Perform related and/or other duties as required.