House Managers primary responsibility is the comfort, safety, and welfare of the patients. The most essential tasks for which you will be responsible include: Greeting new patients, introducing them to other members of the staff and other patients, and making them feel welcome. Showing new patients to their rooms, helping with unpacking, observing for contraband, thoroughly search belongings. Patient orientation which includes giving patients tours of the facility/grounds, such as meeting rooms, counseling offices, dining room, laundry, restrooms, gym, etc. You are the eyes and ears of the programs. Report in writing any observations of rule violations, inappropriate or unusual behavior(s) to the patient’s Counselor, Clinical Supervisors, and Director of Programs. Room checks conducted during patient scheduled activities—ensuring areas are clean, in good repair, and you will inspect all areas for hazards, contraband or items patients should not have. Special observation of patients. This may include hourly checks, 15 min fire watch, suicide ideation watch or other duties. Ensure patients are where they are supposed to be. Recording attendance during events/activities. Being available to patients and family members to answer questions. Refer patients who report medical issues to the medical room and/or medical team. Regularly walking the grounds and facilities taking note of lighting, potential hazards, maintenance needs, and any safety concerns—if needed complete work orders for identified items. Driving and/or transportation of patients. This may include mail runs, shopping, banking, or other needed driving activities. Medical room duties as assigned. Review video and document patient activity. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED