House Management Intern - 2026

Contemporary American Theater Festival • Shepherdstown, WV

10d

About The Position

The Contemporary American Theater Festival at Shepherd University is welcoming applications for CATF's 2025 House Management Interns. CATF, a summer festival and leading producer of contemporary plays, is dedicated to telling diverse stories and developing new American theater. The festival premieres or produces multiple plays each season in three venues. CATF is committed to supporting the unique needs of new work while fostering an environment of fun and company community. Located 90 minutes from DC, CATF makes its home in one of America's coolest small towns, Shepherdstown, WV. Reporting to the House Manager, House Management Interns are member of the Audience Services Team, providing radical hospitality and facilitating an exceptional festival experience to all CATF audience members. Being a member of the Audience Services Team requires patience, flexibility, collaboration, strong written and verbal communication skills, enthusiasm for working with and assisting the public, attention to detail, and facility with technology. Additionally, successful candidates will value and practice Anti-Racist and Anti-Oppressive (ARAO) efforts. Click here to learn about CATF’s ARAO Values. All staff and interns are provided free air-conditioned housing within walking distance of air-conditioned theaters and work spaces, and free use of the university's gym, pool, and laundry facilities. Interested applicants should submit a resume, cover letter, and list of three references. Electronic submissions only, please. Visit www.catf.org to learn more about CATF and the upcoming summer season. CATF is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, nationality, ethnicity, Veteran, or ability status. CATF makes hiring decisions based solely on qualifications, merit, and business needs at the time. If you have any questions or need assistance completing the application, please email us at [email protected] .

Requirements

• Patience
• Flexibility
• Collaboration
• Strong written and verbal communication skills
• Enthusiasm for working with and assisting the public
• Attention to detail
• Facility with technology
• Value and practice Anti-Racist and Anti-Oppressive (ARAO) efforts

Responsibilities

• Provide excellent in-person customer service, creating a welcoming environment for all Festival attendees
• Assist box office team in answering phones
• Scan tickets and manage volunteer ushers at all performances
• Manage accessibility requests and facilitate accessibility technology, including closed captioning
• Assist Group Sales Manager to provide on-site support for Festival groups
• Act as concierge, providing information about dining, lodging, and other activities
• Assist in keeping all venue public spaces clean, safe, and organized
• Coordinate with House Manager, box office interns, stage management personnel, and volunteers to ensure the best experience for the audience
• Complete, file, and distribute a House Manager’s report for each performance, including accurate audience count
• Other duties as assigned

Benefits

• Free air-conditioned housing within walking distance of air-conditioned theaters and work spaces
• Free use of the university's gym, pool, and laundry facilities

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed